Privacy Policy

Last updated: September 17, 2026

1. Data Controller

Merchant of Record: Waffo Pancake serves as the Merchant of Record for all transactions. For payment-related inquiries, please contact:

VectorForge is operated by:

If you have questions about how we handle your personal data, please contact us at privacy@vectorforge.com.

2. Information We Collect

We collect information you provide directly to us, including:

  • Account Information: Email address, display name, and password when you register for an account.
  • Uploaded Images: Any images you upload for conversion. These are processed and automatically deleted after 7 days.
  • Payment Information: Handled by Waffo Pancake, our designated Merchant of Record and payment processor. Waffo manages all payment card data in compliance with PCI-DSS requirements. We do not store your credit card details on our servers.
  • Usage Data: Conversion history, feature usage, and interaction patterns to improve our service.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities in connection with our services

4. Data Retention and Deletion

Image Retention: Uploaded images are automatically deleted after 7 days from our servers. Converted SVG files are retained until you delete them or your account is closed.

Account Deletion: You may delete your account at any time. Upon deletion, we will remove your personal information within 30 days, except as required by law.

Conversion History: Your conversion records are kept for 2 years for account recovery and service improvement purposes.

5. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Remember your preferences and authentication state
  • Understand how you use our service
  • Deliver relevant advertisements (optional)

You can control cookies through your browser settings. Disabling cookies may affect service functionality.

6. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Service Providers: Companies that assist in operating our service (hosting, analytics, payment processing)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger or acquisition

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit and at rest, access controls, and regular security assessments.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Delete your personal information
  • Object to or restrict certain processing
  • Data portability
  • Withdraw consent

To exercise these rights, please contact us at svgforge@gmail.com.

9. Children's Privacy

Our service is not intended for users under 16 years of age. We do not knowingly collect personal information from children under 16.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

svgforge@gmail.com